Affected components
Updates
Resolved
This incident has been resolved. Thank you for your patience.
Tue, Dec 2, 2025, 06:18 PM
Monitoring
Performance issues in the Portal and API should be resolved. We are monitoring while background tasks reprocess. There may be a delay in post-processing for ingested cases while this runs.
Tue, Dec 2, 2025, 06:14 PM
Identified
A fix is being applied. Background processing has been disabled until the fix is complete.
Tue, Dec 2, 2025, 06:07 PM
Identified
We have identified the root cause of this incident and are working on a resolution.
Tue, Dec 2, 2025, 05:57 PM(10 minutes earlier)