Provider Portal: Scheduled Maintenance

We will be performing scheduled updates to our security configuration on 08/18/2026 between 10:00PM–11:00PM ET. This maintenance is part of our ongoing efforts to strengthen platform security and improve the accuracy of our threat detection rules.

What to expect:
During this window, you may experience brief, intermittent latency on affected requests as changes are deployed. No downtime is expected, and most users will not notice any impact.

What you need to do:
No action is required on your part. If you notice unexpected request blocking or errors following this change, please reach out to your account manager with the request details (timestamp, endpoint, and any error codes) so we can investigate promptly.