All Systems Operational

Uptime over the past 90 days. View historical uptime.
Portal Operational
90 days ago
99.97 % uptime
Today
Portal - Web ? Operational
90 days ago
99.97 % uptime
Today
Portal - API ? Operational
90 days ago
99.97 % uptime
Today
Portal - Background Services ? Operational
90 days ago
99.97 % uptime
Today
Insights ? Operational
90 days ago
100.0 % uptime
Today
Analytics Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Provider Portal - Database Maintenance Apr 12, 2025 19:45-21:45 EDT

We will be undergoing maintenance on Saturday, April 12 at 7:45PM EDT to validate changes to database cluster failover following the 2025-03-30 outage. During this time, the Provider Portal will be inaccessible and Tableau will be unable to pull live data.
Posted on Mar 31, 2025 - 10:41 EDT
Apr 2, 2025

No incidents reported today.

Apr 1, 2025

No incidents reported.

Mar 31, 2025

No incidents reported.

Mar 30, 2025

No incidents reported.

Mar 29, 2025
Provider Portal - Database Outage
Resolved - Timeline: Saturday 2025-03-29, 7:51PM EDT to Sunday 2025-03-30, 4:24PM EDT.
Description: The database cluster backing the Provider Portal experienced an outage due to a failed replica failover during a routine automated patching incident.
Resolution: Resolution for the issue was implemented at 4:24PM EDT Sunday 2025-03-30, with followup resolution at 6:30AM EDT Monday 2025-03-31.
Mar 29, 19:51 EDT
Tableau - Analytics - Service Updates
Completed - The scheduled maintenance has been completed.
Mar 29, 12:40 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 29, 09:00 EDT
Scheduled - We will be performing service updates to our Tableau instance at analytics.careviso.com on Saturday, March 29 2025 at 9AM EDT. This maintenance is scheduled for 8 hours to account for any unforeseen issues which may arise, during which time the service may be fully or partially disrupted.
Mar 21, 09:29 EDT
Mar 28, 2025

No incidents reported.

Mar 27, 2025
Urgent Maintenance for careviso Portal on 3/27/25
Completed - The scheduled maintenance has been completed.
Mar 27, 19:53 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 27, 19:00 EDT
Scheduled - To ensure the stability of the Provider Portal, we will be applying a critical update. This update may cause service instability.

Hotfix Details:
Date: 3/27/25
Time: 7PM EST
Duration: Approximately 2 hours
Impact: Provider Portal may be temporarily unavailable during this time
Mar 27, 09:35 EDT
Mar 26, 2025

No incidents reported.

Mar 25, 2025

No incidents reported.

Mar 24, 2025

No incidents reported.

Mar 23, 2025

No incidents reported.

Mar 22, 2025

No incidents reported.

Mar 21, 2025

No incidents reported.

Mar 20, 2025

No incidents reported.

Mar 19, 2025
Tableau - Analytics - Unplanned Maintenance
Completed - The scheduled maintenance has been completed.
Mar 19, 09:14 EDT
Scheduled - We will be undergoing unplanned maintenance on the Analytics Tableau instance at 09:15, expected to last 30 minutes, to resolve issues with data extraction. During this time, Tableau may be inaccessible or unresponsive.
Mar 19, 09:05 EDT
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